Superion, TriTech, and Aptean’s public sector & healthcare business have agreed to merge. Learn more
Streamline processes by improving automation without compromising on quality or customer satisfaction.
of your business, your relationships with your customers are your greatest
asset in a tough economy. Today,
many organizations are looking at ways to become more client-centric, using
supporting technologies such as customer relationship management (CRM) software. But,
with all the CRM solutions available today, it can be difficult to know where
to start in determining which solution best fits your needs.
right CRM solution can embed best practices unique to your industry, work with
your company's specific business processes, help you keep pace with rapid
changes in your business and market, deliver quantifiable business results, and
mitigate expense and risk for your business. Whether
you’re in services or manufacturing, Aptean offers CRM solutions that meet your
customer relationship needs and help you increase your competitive advantage:
Aptean CRM Solutions
Pivotal CRM Sales Force Automation
Who’s it for
Pivotal Sales is a complete Sales Force Automation (SFA) solution that gives salespeople the tools they need to focus their efforts and maximise their time, while empowering sales managers to effectively oversee and forecast sales. Pivotal CRM automates every stage of the sales cycle, ensuring you capture every opportunity.
How’s it different
Every aspect of Pivotal CRM Sales is designed to help you hit your number. From time-saving automated features to enhanced collaboration, you’ll have support at each stage of your sales cycle. Pivotal CRM’s flexible technology gives you the power to cost-effectively mold Pivotal Sales to match your desired sales process, without compromise. Pivotal Sales lets you embed a consistent, competitive sales methodology right into your CRM system.
Why you need it
Your sales process is the cornerstone of your competitive success. Pivotal CRM Sales helps you refine, automate, and streamline your sales process to accelerate the sales cycle, reduce administrative burden, and secure better sales results. Pivotal CRM Sales helps you collaborate better to win new business, use social media to leverage social networks and build relationships, empower your sales staff in the field to work more efficiently with any device, align more closely with your marketing organisation, be more strategic in defining account strategies, and most importantly, create and maintain a stronger relationship with existing customers to maintain their loyalty.
Flexible Pivotal CRM Sales technology enables you to rapidly and cost-effectively implement a system that automates even complex, unique service processes. Give your service team the ability to resolve customer enquiries in a personalised, but repeatable manner that accelerates incident resolution and improves customer satisfaction.
Pivotal CRM Marketing Automation is for companies that want more
out of their marketing efforts. They want to measure the impact of every
campaign on the sales pipeline-optimizing them for maximum value.
Having a decisive competitive advantage in your market begins
with smart marketing. While other CRM systems just track marketing campaigns
and contacts, Pivotal offers solutions that make you more effective: Pivotal
CRM eMarketing and Pivotal CRM Marketing Automation.
Pivotal eMarketing enables you to harness the data inside your
Pivotal CRM database to conduct segmented, personalised electronic
communications quickly and cost-effectively. This easy-to-use tool features an
easy-to-follow, step-by-step campaign designer, enabling you to quickly design
and schedule campaigns, as well as track their success.
If you have more advanced needs, Pivotal CRM Marketing
Automation is a highly efficient marketing automation and lead management solution
that enables you to conduct even the most complex multi-channel campaigns.
Foster relationships with the right prospects over time, ultimately cultivating
easier sales and satisfied customers.
Pivotal CRM is a complete service automation system that helps you capture, manage, and quickly resolve customer service and support requests, without losing sight of up-selling and cross-selling opportunities.
How it’s different
Flexible Pivotal CRM technology enables you to rapidly and cost-effectively implement a system that automates even complex, unique service processes. Give your service team the ability to resolve customer enquiries in a personalised, but repeatable manner that accelerates incident resolution and improves customer satisfaction.
Why you need it
If you are ready to take your organisation to the next level, Pivotal CRM is positioned to get you there by aligning your business processes with the technology needed to optimise your operations so you can set your sights on bigger things. Build, grow and drive your business forward with CRM that maps to your customers’ needs.